Learnership: Customer Management - Level 5
NATIONAL DIPLOMA: CUSTOMER MANAGEMENT - NQF LEVEL 5SAQA ID: 20908
(Customer management learnership # 23 Q 230016 21 243 5) The National Diploma: Customer Management NQF level 5 qualification consists of 8 modules. Duration and Focus
The Customer Management Diploma is a NQF level 5 qualification that is offered over 1 year, 5 days a month. If focuses on management of performance, research, customer service strategy, customer care, communications, branding and customer relationship management. Suitable for . . .
It is intended for people who deal extensively with customers as well as employees who need to become knowledgeable about customer service and care in their particular industries. Candidate Requirements
Candidates should be competent in both verbal and written communication and also be competent in technology and computers at NQF level 4. ______________________________________________________________________________________________________________________ NATIONAL CERTIFICATE: MARKETING MANAGEMENT- NQF level 4SAQA ID: 20899
(Marketing and Sales Management Learnership # 23 Q 230017 21 134 4) The National Certificate: Marketing Management NQF level 4 qualification is registered with the Services SETA. The learnership consists of 5 modules, designed using the South African Qualifications Authority's registered unit standards. Duration and Focus
The level 4 Marketing and Sales Management learnership's 5 modules are offered over 1 year, 3 to 4 days a month. It focuses on marketing management and provides a broad knowledge and skills needed by industry for the marketing and sales of products and services. Suitable for . . .
It is intended for individuals who have workplace exposure in the field, but have no formal qualification and those who need to become knowledgeable about marketing in general. Candidate Requirements
Candidates should be competent in both verbal and written communication and also be competent in technology and computers at NQF level 3.
For more information on either of these learnerships, please contact Katherine on 031 467 5640 or email
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